Dust N Shine | PRIVACY NOTICE
Protecting your personal information
Dust N Shine Cleaning Services is committed to safeguarding the personal information entrusted to us by our clients. We manage your personal information in accordance with The Saskatchewan Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable laws. This policy outlines the principles and practices we follow in protecting your personal information. This policy applies to Dust N Shine Cleaning Services and to any person providing services on our behalf.
If you have any questions or concerns regarding Dust N Shine’s use of personal information, please contact us at:
Dust N Shine Cleaning Services
Phone: (306) 559-5354 or (306) 551-DUST (3878)
What personal information do we collect?
We collect only the personal information that we need for the purposes of providing services to our clients, including personal information needed to deliver requested products and services.
We are the sole owners of the information collected on this site. We only have access to collect information that you voluntarily give us via email or other direct contact from you. We will not sell, share or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of Dust N Shine, other than as necessary to fulfill your request.
We normally collect client personal information directly from our clients.
We inform our clients, before or at the time of collecting personal information, of the purposes for which we are collecting the information. The only time we don’t provide this notification is when a client volunteers information for an obvious purpose; for example, using a credit card to pay an invoice or filling in a contact form on our site.
How do we safeguard personal information?
We make every reasonable effort to ensure that personal information is accurate and complete. We rely on customers to notify us if there is a change to their personal information that may affect their relationship with Dust N Shine. If you are aware of an error in our information about you, please let us know and we will correct it on request wherever possible. In some cases, we may ask for a written request for confirmation.
We protect personal information in a manner appropriate for the sensitivity of the information. We make every reasonable effort to prevent any loss, misuse, disclosure or modification of personal information, as well as any unauthorized access to personal information.
We use appropriate security measures when destroying personal information, including shredding paper records and permanently deleting electronic records. Our system also encrypts Credit Card information.
We retain personal information only as long as is reasonable to fulfill the purposes for which the information was collected or for legal or business purposes.
Dust N Shine will never ask you for Credit Card information online or by email. Please contact the office at (306) 559-5354 or (306) 551-Dust (3878) to arrange credit card payments.
Only employees who need the information to perform a specific job have access to personal information.
Email transmission and messages sent via the internet can be accessed by other internet users. If you wish to keep certain information confidential such as Credit Card info or Alarm Codes you may contact us by phone or in person.
This site has security measures in place to protect against the loss, misuse and interception by third parties. Dust N Shine Cleaning Services assumes no liability for interception, alteration or misuse of information transmitted over the internet.
We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.
Dust N Shine considers the individual information to be confidential. Our policy is to not disclose any personal information gathered online to third parties unless disclosure is required by law, or for the purposes of a criminal investigation.
Dust N Shine does not sell, rent or transmit personal information to other organizations.